Online Services

Your Personal Information

The information collected from you by SCBT will be valuable in improving the design and marketing of our range of services and related products for customer use. SCBT wishes to assure you that your private information will be treated as confidential and with high standards of security. The use of your information will be kept to the minimum required in order for SCBT to provide and to continually monitor and improve its services to our customers and keeping you informed about our products, services and other opportunities within SCBT.

The details which you are requested to provide on this Web Site may be transferred within the SCB Group which may include transfer to other parts of the Group in different jurisdictions (including outside the European Economic Area) which may not have a level of data protection legislation equivalent to the EEA. However, SCBT pledges its intention to meet fully internationally recognised standards of personal data privacy protection and to comply with the requirements of applicable data protection/privacy laws. In doing so, we will ensure compliance by our staff with the strictest standards of security and confidentiality. By providing personal details to SCBT via this Web Site you consent to such transfer.

It is your responsibility to maintain the secrecy of any user ID and login password you hold.

Other than to those individuals and entities listed below who are under a duty of confidentiality to SCBT, your details will not be revealed by SCBT to any external body, unless SCBT has your permission, or is under either a legal obligation or any other duty to do so. The information provided by you at this Web Site may be disclosed by SCBT to:

• Other Companies in the SCB Group
• Regulators
• Lawyers
  
• External Auditors
• Third Party Service Providers
• Any Agent acting on our behalf

Data provided by you is retained as long as the purpose for which the data was collected continues. The data is then destroyed unless its retention is required to satisfy legal, regulatory or accounting requirements or to protect SCBT's interests. As a general rule, the maximum retention period is 7 years.

Cookies

• allow us to recognise the PC you are using when you return to our web site so that we can understand your interest in our web site and tailor its content and advertisements to match your interests (This type of cookie may be stored permanently on your PC but does not contain any information that can identify you personally.);
• identify you after you have logged in by storing a temporary reference number in the cookie so that our web server can conduct a dialogue with you while simultaneously dealing with other customers. (You browser keeps this type of cookie until you log off or close down your browser when these types of cookie are normally deleted. No other information is stored in this type of cookie.);
• allow you to carry information across pages of our site and avoid having to re-enter that information;
• allow you access to stored information if you register for any of our on-line services;
• enable us to produce statistical information (anonymous) which helps us to improve the structure and content of our web site;
• enable us to evaluate the effectiveness of our advertising and promotions.

Cookies do not enable us to gather personal information about you unless you give the information to our server. Most Internet browser software allows the blocking of all cookies or enables you to receive a warning before a cookie is stored. For further information, please refer to your Internet browser software instructions or help screen. Alternatively, information on deleting or controlling cookies is available at www.allaboutcookies.org

Internet Communications

Your Rights and How to Contact Us

Contacting You

For more information on the choices available

• Promotions
• Contact us